Dr. Francis Goh has been an innovator and technical expert a strategist, board member, leadership mentor and sought after ...
The Business & Financial Times on MSN
Understanding customer experience
People will forget what you said, people will forget what you did, but people will never forget how you make them feel” (Maya ...
Forrester research reinforces this: Its 2025 Customer Experience Index found that North American consumers’ perception of customer experience quality has declined for a fourth consecutive year, ...
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Auto group to add Genesis, replacing current CT Nissan location. It’s the first in Greater Hartford
Hoffman Auto Group has announced the addition of Genesis to its lineup of 11 automobile brands, according to the company.
The Business & Financial Times on MSNOpinion
Embracing customer-centric entrepreneurship: Why Ghana must take advantage now (cont’d)
By J. N. Halm The technology revolution presents Ghanaian entrepreneurs with unprecedented opportunities to embed ...
Rising consumer prices, higher digital engagement and increase demand for sustainable products are causes shifts in consumer ...
MySweetSmile, the viral at-home teeth whitening brand known for delivering 'dazzling' results, has brought back its ...
In a significant move for Sri Lanka’s technology sector, Mats Hultin, the former CIO of global telecommunications giant ...
CSX President and CEO Joe Hinrichs, Railway Age’s 2025 Railroader of the Year, has been suddenly and unexpectedly railroaded ...
Oktane is in its final stages, and we'll be on the ground covering the last keynote. Just a short session this morning, but ...
Nestlé-owned Mindful Chef’s sales rebound was backed by a return to profit, as topline growth met a £3.9m reduction in the ...
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