Dr. Francis Goh has been an innovator and technical expert a strategist, board member, leadership mentor and sought after ...
The Business & Financial Times on MSN
Understanding customer experience
People will forget what you said, people will forget what you did, but people will never forget how you make them feel” (Maya ...
Sarah Gould has led the firm, previously KKT Architects, since 2016. After mulling a rebrand for several years, she switched ...
Here are the core strategies I’ve used as a founder and CEO to build and maintain an award-winning service at scale — an ...
Hoffman Auto Group has announced the addition of Genesis to its lineup of 11 automobile brands, according to the company.
NetReputation has a well-earned reputation for being one of the best reputation management companies around. As such, we've ...
Opinion
The Business & Financial Times on MSNEmbracing customer-centric entrepreneurship: Why Ghana must take advantage now (cont’d)
By J. N. Halm The technology revolution presents Ghanaian entrepreneurs with unprecedented opportunities to embed ...
Deliver consistent omnichannel CX by unifying customer profiles, orchestration and knowledge, and using call center QA to ...
In a significant move for Sri Lanka’s technology sector, Mats Hultin, the former CIO of global telecommunications giant ...
Louis Armstrong New Orleans International (MSY) rose to 10th in J.D. Power’s airport rankings, boosted by its acclaimed North ...
CSX President and CEO Joe Hinrichs, Railway Age’s 2025 Railroader of the Year, has been suddenly and unexpectedly railroaded ...
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