Dr. Francis Goh has been an innovator and technical expert a strategist, board member, leadership mentor and sought after ...
The Business & Financial Times on MSN
Understanding customer experience
People will forget what you said, people will forget what you did, but people will never forget how you make them feel” (Maya ...
Sarah Gould has led the firm, previously KKT Architects, since 2016. After mulling a rebrand for several years, she switched ...
Here are the core strategies I’ve used as a founder and CEO to build and maintain an award-winning service at scale — an ...
Bisignano spoke about the agency's "enhanced workflows" even as the SSA faces staff reductions under the Trump administration ...
Ever wonder which restaurant chains you'll get the best service at? We scoured the internet to find out which ones customers ...
For many executives, customer experience (CX) is often equated with customer service, the operational support involved with ...
The Starbucks CEO recently passed the one-year mark of his tenure helming the coffee giant and the anniversary of his “ Back ...
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Auto group to add Genesis, replacing current CT Nissan location. It’s the first in Greater Hartford
Hoffman Auto Group has announced the addition of Genesis to its lineup of 11 automobile brands, according to the company.
NetReputation has a well-earned reputation for being one of the best reputation management companies around. As such, we've ...
The Business & Financial Times on MSNOpinion
Embracing customer-centric entrepreneurship: Why Ghana must take advantage now (cont’d)
By J. N. Halm The technology revolution presents Ghanaian entrepreneurs with unprecedented opportunities to embed ...
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