SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries ...

The Social Security Administration (SSA) is struggling with a massive backlog of nearly 600,000 retirement claims, affecting ...

T he Social Security Administration (SSA) has decided to end a controversial fraud policy that was implemented just a month ago. This policy, which involved a three-day hold on re ...

Many challenges face the SSA, including more retirees from the Baby Boomer generation, new laws expanding benefit eligibility ...

As a result, the pause on processing applications combined with dwindling staffing levels and record enrollment led to a backlog of some 575,000 applications. SSA leaders announced the decision to ...

Lois Frankel's virtual town hall meeting details Democrats' resistance to Trump agenda with urgings for voters to keep up the ...

Projections indicate that, in less than two years, there will be a staggering 2.5 million people in Social Security’s disability backlog. That figure is higher than the population of 20 U.S ...

The rising backlog of improper payments highlights an increasingly urgent issue for the SSA. As retirees ... exacerbating the financial challenges facing the program. The longer these errors ...

Both SSA as well as a GVRA spokesperson at the time pointed to staffing challenges across the country as the reason for the extensive backlog. In a prior statement to 11Alive, the GVRA said ...