SSA’s fraud-prevention phone policy, backed by DOGE and Elon Musk’s team, caused major delays and few results, drawing ...

A Musk-backed fraud policy at SSA caused chaos and delays with little fraud prevention success. Here's what went wrong.

The change follows reporting by Nextgov/FCW about the policy and its contributions to a slowdown in retirement claims ...

SSA uses Transunion and PinDrop for anti-fraud detection on its phone calls, according to one employee. SSA’s leadership is now considering changing the policy, especially the three-day hold ...

The memo said the SSA would implement a new fraud detection tool to “flag suspect teleclaims based on known, common characteristics of fraudulent claims” and only require an in-person meeting ...

The SSA now uses enhanced technology to detect suspicious activity in phone-based applications for benefits. If a claim raises red flags, the individual will need to verify their identity in ...

President Trump’s latest changes to Social Security include digital audits and eligibility shifts, here’s what’s changing in ...

which SSA uses to verify the immigration status of EBE applicants. "This access is absolutely critical to get detailed immigration status for non-citizen SSNs to detect fraud and improper payments ...

Starting April 14, 2025, Social Security claimants can complete all claim types via telephone, backed by new fraud detection technology. The Social Security Administration (SSA) is implementing ...

Alex Beene, a financial literacy instructor for the University of Tennessee at Martin, told Newsweek: "Social Security fraud certainly exists, but the claims it's rampant because a database had ...