Strengthen your customer relationships by addressing these eight key customer experience failures. Opinions expressed by Entrepreneur contributors are their own. Failures like over-automation, ...

Salesforce employees took to Slack to express anger and disappointment in CEO Marc Benioff's comments.

Nearly one thousand roles were cut at cloud software provider Salesforce at the start of this month, according to a source ...

Salesforce and NetSuite are among the best CRMs in 2025. We compared their pricing, features and more to help you determine ...

Sustainable Growth Advisers (SGA), an investment management company, released its fourth-quarter investor letter for its “U.S.

Salesforce says agentic AI will help Vietnamese firms boost productivity, enhance competitiveness, and climb the digital ...

Manila Electric Company (Meralco) has renewed its enterprise license agreement with Salesforce for another three years, ...

Australian lender claims to be the first in Asia-Pacific to deploy Salesforce Agentforce at scale, following a national rollout of a new CRM platform that consolidates data from different systems to e ...

Salesforce has launched what it calls an “artificial intelligence (AI) fluency playbook”, advocating an approach to business AI usage that describes it as going beyond the use of generative AI (GenAI) ...

Good morning. Thank you for joining us today. I'm Mike Spencer. Today's session is going to be focused on providing an update on our customer momentum and customer success. As you heard yesterday on ...

The Internal Revenue Service (IRS) is implementing a Salesforce artificial intelligence (AI) agent program across multiple divisions in the wake of a mass workforce reduction earlier this year, ...

WASHINGTON (Reuters) -Salesforce said Thursday it is investigating “unusual activity” involving Gainsight-published applications that may have exposed ‌customer data. In a brief statement published to ...