Designed to autonomously resolve help desk tickets, Risotto has raised $10 million in seed funding in a round led by Bonfire Ventures.

Management systems for DevOps have grown in popularity over the years, as many organizations have brought software developers, IT and DevOps under a single roof. Software platforms like Jira Service ...

Are automated ticketing systems the key to improving your customer service? Utilizing AI, these systems streamline support by quickly managing tickets and accurately responding to inquiries. This ...