CEO sets a new service goal for baristas in order to improve in-store experience for customers, changes happen at stores across the U.S.

Starbucks CEO Brian Niccol has launched the Green Apron Service initiative, aiming to serve customers their order in four ...

Starbucks ($SBUX) stock rose about 2% on Tuesday after Robert W. Baird analyst David Tarantino upgraded the coffee giant’s ...

Explore how CIOs are transforming customer experience with real-time data management, using AI, analytics, and integrated ...

The trend isn't universal. Denny's Corp. (DENN) has been feeling the pinch from the promo deluge. Still, last week, it pointed to signs of firming demand and said its own "Buy One Get One Slam for $1" ...

Starbucks saw its stock rise 2% after a notable analyst upgrade. The coffee giant's rating shifted to Buy from Hold. This ...

Starbucks’ ultimate goal, its CEO says, is to return a community coffeehouse vibe to the world’s largest coffee shop chain.

Starbucks is accelerating its operational turnaround with Brian Niccol's new "Green Apron" model, targeting a 4-minute order ...

When a group of private equity investors and Chinese technology companies were asked for ideas on how they would revive Starbucks Corp.’s fortunes in the world’s second-largest economy, the most ...

The new principals bring diverse backgrounds and years of experience in education. Several principals are returning to Lee ...

Prior concerns about cross-staffing notwithstanding, the current recommendation to deploy the model “responds to interest in adding a fire engine at Station 4 soon, limited to 24-hour staffing ...