Microsoft Introduces AI Agents for Dynamics 365 Contact Center | Sheila McGee-Smith posted on the topic | LinkedIn
Microsoft Introduces AI Agents for Dynamics 365 Contact Center | Sheila McGee-Smith posted on the topic | LinkedIn
4 views3 weeks ago
linkedin.com
Agentic AI: The Future of Intelligent Contact Centers
1:14:08
Agentic AI: The Future of Intelligent Contact Centers
1.3K views11 months ago
YouTubeMicrosoft Reactor
Transforming Customer Service with AI: Taking your Contact Center to the Next Level [WEBINAR]
41:41
Transforming Customer Service with AI: Taking your Contact Center to the Next Level [WEBINAR]
74 viewsApr 15, 2025
YouTubeImperium Dynamics
Build a Smart Contact Center with Azure Communication Services and OpenAI with Hieu Nguyen Nhu
Build a Smart Contact Center with Azure Communication Services and OpenAI with Hieu Nguyen Nhu
Apr 17, 2025
Microsoftv-trmyl
Create a One-screen, AI-first Contact Center Experience Using the Microsoft Teams Power Model
59:32
Create a One-screen, AI-first Contact Center Experience Using the Microsoft Teams Power Model
666 viewsJul 12, 2023
YouTubeAudioCodes
Microsoft Contact Center Explained: Next-Gen Customer Service Platform
1:17
Microsoft Contact Center Explained: Next-Gen Customer Service Platform
393 views11 months ago
YouTubePeter The Dynamics 365 Guy
Redefining Customer Experience with AI-Powered Contact Centers
4:24
Redefining Customer Experience with AI-Powered Contact Centers
36 views9 months ago
YouTubeConfiz
Leveraging AI in Contact Centers: Overcoming Volume and Improving Customer Experience Online Class | LinkedIn Learning, formerly Lynda.com
Aug 30, 2024
linkedin.com
4:14
How Microsoft Global Contact Center leverages Generative AI
605 viewsJan 31, 2024
YouTubeMicrosoft APAC
0:22
🤖 AI in the Contact Center: Efficiency at Every Level! 📞⚡
4.8K views8 months ago
YouTubeWorld Wide Technology
Introducing Custom Voice for Dynamics 365 Contact Center
2 months ago
MicrosoftSam Bobo
53:17
Reimagining Customer Service with Microsoft Contact Center & AI Agents
67 views2 months ago
YouTubeThe Master Series
17:19
Transforming Customer Service: AI in Microsoft Dynamics 365 Contact Center
127 views11 months ago
YouTubeUC Today News
0:08
AI is transforming how we work. Discover how apps and agents are streamlining operations, enhancing customer experiences, and freeing teams to focus on what matters most. Get the e-book and see AI in action: http://msft.it/6187sX1EF | Microsoft
725 views8 months ago
FacebookMicrosoft
15:39
Build a Smart Contact Center with Azure Communication Services and OpenAI with Hieu Nguyen Nhu
2.9K viewsApr 8, 2025
YouTubeMicrosoft Developer
8:29
This Changes Customer Service: Microsoft Contact Center + AI & Dynamics 365!
96 views10 months ago
YouTubePeter The Dynamics 365 Guy
0:05
Join our live event to gain expert insights on how AI agents are transforming customer experiences, saving time and costs. | Microsoft
2.7K viewsFeb 12, 2025
FacebookMicrosoft
2:40
AI in Contact Centers: Boost Efficiency & Customer Satisfaction!
7.1K views8 months ago
YouTubeTeckinfo Solutions Pvt. Ltd.
19:49
AI use cases in Microsoft Teams Integrated Contact Center | ODSP1465
216 views6 months ago
YouTubeMicrosoft Events
Microsoft Dynamics 365 Contact Center is now generally available
Jul 1, 2024
MicrosoftJeff Comstock
5:33
Top AI use cases in the contact centre walkthrough
1.2K viewsFeb 9, 2024
YouTubeVUX World
34:24
How Microsoft AI agents are transforming municipal contact centers.
54 views10 months ago
YouTubeGestisoft
Inside Microsoft’s new ‘Experience Center One’: What we learned at the edge of the AI frontier
6 months ago
geekwire.com
30:32
AI-Powered Contact Centers: Elevating Customer Experience and Efficiency
1K viewsMay 28, 2024
YouTubeBlake Morgan
1:35
Announcing Dynamics 365 Contact Center – a Copilot-first cloud contact center to transform service experiences
Jun 4, 2024
Microsoft BlogsJeff Comstock
1:11
Contact Center AI | Big Promises vs Real Execution | Etech
93 views2 weeks ago
YouTubeEtech
4:23
CCAI 101: How Contact Center Automation Solves Real Problems
1K viewsJul 22, 2024
YouTubeNextiva
13:24
Leveraging AI to Create a Next Generation Contact Center
274 viewsNov 16, 2022
YouTubeDeloitte US
2:07
Use AI summary for call quality management in Dynamics 365 Contact Center
1.3K viewsMar 31, 2025
YouTubeMicrosoft Dynamics 365 Customer Service
3:38
Microsoft Dynamics 365 Contact Center overview
18.7K viewsJul 1, 2024
YouTubeMicrosoft Dynamics 365
See more
Static thumbnail place holder