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How to calculate Net Promoter Score (NPS)?
How to Calculate your NPS? The net promoter score is a customer loyalty index whose value ranges from -100 to +100. If your company has an NPS value that lies above 0, it is deemed as a good score. An NPS of 50 and above is great, while a score above 70 is top-notch. However, a score below 0 is bad news. It means that you have fewer promoters ...
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