Transportation — Logisticare — Paratransit: Schedule a Ride with an AI Virtual Agent
2:56
YouTubeSmartAction by Capacity
Transportation — Logisticare — Paratransit: Schedule a Ride with an AI Virtual Agent
In this realtime call, conversational AI assists a caller with scheduling a paratransit ride. Using natural language, AI virtual agents can capture intent and authenticate a customer through ANI lookup and a few pieces of identifying information. Through behavioral data from system of record integration, intelligent virtual agents can pull up ...
1.1K viewsFeb 3, 2021
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